Siloed automotive systems often slow the progress. Our Digital Backbone unifies factories, vehicles, and dealer networks through a secure, cloud-native architecture, restoring real-time data flow, reducing friction, and enabling innovation to move at a true automotive scale.
Automotive IT landscapes have become a patchwork of legacy mainframes, fragmented DMS platforms, and disconnected cloud applications, creating “spaghetti architectures” that block real-time data flow and slow progress. We cut through that complexity with an API-first Digital Backbone that connects manufacturing plants, connected vehicles, and dealer networks into a single, secure automotive-grade architecture. By enabling seamless data exchange across the value chain and embedding security and compliance by design.Â
MarTech Platforms (CDP): Implementation of a unified Customer Data Platform to consolidate, harmonise, and activate customer data across all channels.
Master Data Management: Identity resolution systems that cleanse, deduplicate, and merge customer records to create a single, accurate customer profile.
WhatsApp Business API: Secure, enterprise-grade messaging gateway integration for compliant, high-volume customer communication.
Microservices Architecture: Modern, modular IT infrastructure enabling rapid, independent development and deployment of new digital features.
Multilingual System Enablement: Integrating native regional Indian language support into core systems to extend reach and usability.
6. Front-end Performance SLA: Managed services ensuring continuous monitoring and optimisation of platform speed and reliability.
Telephony CRM Connector: Real-time integration of contact center telephony and CRM systems to surface customer history instantly for agents.
Unified Communications (UCaaS): Scalable, cloud-based voice, chat, and email platforms designed for distributed dealer networks.
VOIP Logging: Integration of VOIP telephony to automatically log all call details and recordings directly within the customer’s CRM profile.
In-store Proximity Sensing: Deployment of Bluetooth Low Energy (BLE) beacons to deliver location-aware content within the showroom.
Regional Language Intent: NLP models specifically trained to interpret customer intent in regional languages.
Telematics Ingestion Pipeline: High-performance infrastructure to securely stream high-volume, low-latency vehicle sensor data to the cloud.
Keyless Entry APIs: Implementation of APIs that allow secure, authorised digital control (unlocking/starting) of test drive vehicles via mobile app.
Fleet Tracking Platform: GPS-based solutions for real-time monitoring of all test drive vehicles for security and route assessment.
Automated Asset Tracking: Deployment of RFID technology for efficient management of vehicle keys and dealership assets.
Core System Interoperability (DMS): Custom integrations enabling seamless data flow between OEM core systems and dealer DMS platforms.
Block Chain Ledger: Deploying distributed ledger technology for tamper-proof vehicle ownership records.
Regulatory Automation: Software solutions that automatically generate necessary RTO, GST, and compliance reports from transaction data.
Localised Tax Engine: Integration of regional tax APIs to ensure accurate, compliant calculation of final vehicle prices across states.
Digital Workflow Enablement: Technical integration of legally certified e-signing platforms into the documentation process.
Secured Transaction Infrastructure: Implementation of payment gateways compliant with PCI DSS and Indian banking standards (UPI, Net Banking).
Biometric Verification: Integration of fingerprint or face-recognition APIs for secure customer identity verification at vehicle handover.
WORM Storage System: Implementation of Write Once, Read Many (WORM) storage to ensure legally compliant, tamper-proof archiving of sales documents.
Install Regulatory KYC: Direct API integration with government portals to enable rapid verification of customer KYC documentation.
Massive Data Ingestion: High-performance infrastructure for continuous diagnostic and usage data streaming from connected fleets.
Diagnostic Networking: Network protocols linking all service bay diagnostic tools to the central service management platform.
Managed Software Channel (OTA): Secure infrastructure for deploying vehicle software updates and new features remotely.
Service Bay Optimisation: Deployment of specialised software for intelligent resource allocation and technician productivity.
Technician AR Tools: Deployment of AR-enabled devices providing technicians with real-time diagnostic overlays.
The Challenge: Towing assignments depended on third-party vendors with fluctuating availability, resulting in delays and inconsistent response times.
The Solution: A location-enabled tracking device/app integrated via API into the CRM for automated, real-time assignment.
The Impact: Dispatch became immediate, reducing customer wait time by 50%.
The Challenge: Fleet owners faced operational inefficiencies coordinating separately for service, parts, insurance, and FASTag.
The Solution: A single digital platform offering all services on one interface, including customisable service-at-yard options.
The Impact: Significant improvement in revenue retention and service adherence due to reduced downtime.
Build fast. Scale safely. Our modular microservices architecture lets teams launch, update, and scale features independently without disrupting core systems.
Real-time intelligence at the edge, delivering immediate insights from vehicle data even with limited connectivity.
Enterprise-grade security by design. Our infrastructure complies with GDPR and DPDP standards to ensure data privacy, integrity, and trust at scale.