Robust, Scalable
AND FLEXIBLE Products for
the Digital Enterprises

Our customer-centric connected products and platforms are powered with modern technologies like IoT, AI/ML, and cloud to deliver an engaging and enriching experience at every interaction. They are built with the objective of making the customer’s journey with your brand delightful.

INTEGRATED PLATFORM FOR AN ENHANCED CUSTOMER EXPERIENCE

Our Customer Experience Platform (CXP) is a unique and powerful suit of applications bundled in an easy-to-customize, plug-and-play platform, loaded with out-of-the-box features. The platform is robust and scalable at the same time, wguke being flexible enough that it moulds around what you already have and fills gaps, creating the perfect solution for your company. It transforms the connected customer experience with inbuilt interactive channels and intelligence, bringing operational excellence in marketing automation and customer success.

01

  • Ingest data from all unique sources
  • Interface successfully with the platforms
  • Usable data collected across devices, channels and internal systems at real-time
  • Enrich the customer metadata with 1st party & 3rd party content

02

  • Data Management & Analytics
  • Device Management
  • Rules engine
  • Administrative controls
  • System and usage reporting

03

A fully customisable loyalty program

  • Loyalty Engine
  • Modern API engine
  • Integrated campaign management
  • Personalized offers, coupons, and vouchers

A robust campaign management system:

  • Campaign Workflows
  • Automated Campaigns
  • Omni-channel support
  • Template builder
  • Personalization

An automated lead management application:

  • Mobile App
  • Scalable cloud-based architecture
  • GPS based customer advisor allocator
  • Nearest advisor/outlet/store locator
  • Multi-tenant architecture
 
 

04

The analytics engine collects transactional data from various sources and customer touchpoints in your system and transforms them into meaningful performance indicators and trends. The InsightView analysis can then extend to help you predict, forecast and optimize your business decisions in the future. It enables segmentation, prediction & prescriptive models on the data and stores outcomes & insights in analytics data mart

NOT JUST ANOTHER BI TOOL, INSIGHTVIEW IS MUCH MORE

InsightView is a Data Engineering and Advanced Visualisation product accelerating the entire journey from data discovery to insights. InsightView combines the best of world-class analytics expertise, intuitive software and business consultancy services to bring you actionable and intelligent insights into one powerful product.
InsightView collects transactional data across customer touch points, transforms them into meaningful performance indicators and trends and analyses it to predict, forecast and optimize your business decisions in the future.

Data explorer

Bring the best of data management to your company. We can connect to any type of data sources and process structured and unstructured data.

Advanced Visualization

Use the suite of advanced visualizations to present your insights better using interactive charts and dashboards.

Statistical modelling

Develop statistical models and generate insights that go beyond traditional analyses.

Collaborate

Get your team on a single page, get your entire organisation on to one platform.

Automate and manage lifecycle journeys from lead workflows to customer onboarding.

A lead management application is designed for automated and seamless lead nurturing and management. It captures leads, tracks all touchpoints with our business-like Inbound Enquiry, Digital / Website Enquiry, while qualifying and engaging with them until the purchase of the product.

Key Features:

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OUR EXPERTS UNDERSTAND, GUIDE, AND CONCRETIZE YOUR DIGITAL TRANSFORMATION AND MARTECH PROJECTS WITH CUSTOM SOLUTIONS!

Sales

+91 99 53447766

Marketing

+91 80 46478000

Human Resourses

+91 80 46478000

Media

+91 80 46478000