AutoEngage is the combination of

  • Campaign
  • Consulting
  • Customer Relationship Management (voice support)

AutoEngage uses a customized approach involving campaign planning, design and execution with consulting and last mile voice support for customer service as and where required as per need.

Campaign management Platform

  • Ensures every campaign is analytical and intelligence-driven to enhance customer cross selling, up-selling and winning back strategies.
  • Creative technologists treat data real time and design campaigns relevant to targeted micro segments of the customer database.
  • Designed experiments allow for multiple campaign testing that can be measured, tweaked and scaled depending on ROI and business impact.

Digital Experience Platform

  • Technology-driven experiences across multiple channels
  • Customer engagement using analytics, social media profile mining, apps, engagement portals and mobile properties
  • Unique, personalised and engaging content.
  • Listening platform to track relevant conversations online and building business processes to handle and resolve issues raised by customers
  • Designing and delivering insight based creatives for customers

Customer relationship Centres

AutoEngage uses a customized approach involving campaign planning, design and execution with consulting and last mile voice support for customer service as and where required as per need.

Our consulting services encourage a customer-centric approach

Customer Maturity Model

Assess marketing maturing and gaps in building blocks

Customer Journey maps

Map customer buying behaviour and service processes through an interactive map

Customer experience Management

Identify and manage promoters and detractors